Jennifer Maitland

Dr. Jennifer Maitland serves as Chair of the Business Department and a lead faculty member at Washtenaw Community College, where she specializes in business management, human resources, and business statistics. She brings a diverse background in higher education, business, and professional training to her work, combining academic expertise with practical industry perspectives to create meaningful learning experiences for students.

Dr. Maitland earned her Ph.D. and MBA from Capella University and holds undergraduate and graduate degrees from Roosevelt University. Her doctoral research focused on organizational justice and employee performance evaluations, reflecting her broader academic interests in organizational behavior, personnel psychology, quantitative research, and effective management practices.

With experience spanning both academic and professional environments, Dr. Maitland is passionate about connecting classroom concepts to real-world business challenges. Her teaching emphasizes critical thinking, practical application, analytical reasoning, and the development of skills that students can confidently apply in their careers. She is particularly committed to making complex concepts accessible and helping students recognize the relevance of their education to their professional and personal goals.

Beyond the classroom, Dr. Maitland is dedicated to academic excellence, faculty development, workforce readiness, and student success. She actively supports initiatives that strengthen connections between education and industry while expanding opportunities for students from diverse backgrounds. Her commitment to education also extends into the community through volunteer work, youth development, mentoring, and career coaching.

Dr. Maitland believes that education has the power to transform lives and that every student brings unique experiences, perspectives, and potential to the learning environment. She strives to create an engaging, supportive, and inclusive educational experience that empowers students to achieve their goals and pursue lifelong learning.

Doctor of Industrial/Organizational Psychology, Capella University, Minneapolis, MN
Emphasis in Statistics and Quantitative Research Methodology

Master of Business Administration, Capella University, Minneapolis, MN

Master of Industrial/Organizational Psychology, Roosevelt University, Chicago, IL

Bachelor of Science, Psychology/Minor Mathematics, Roosevelt University, Chicago, IL

Michigan Substitute Teaching Certificate

Maitland, J. (2017). Differences in perceived organizational justice based upon overall performance appraisal ratings (Doctoral Dissertation).

Perceived Organizational Justice
Performance Appraisals, Feedback, Motivation, Employee Satisfaction
Neurodivergent Student Success
Technology & Social Media Impacts on Cognitive Function
Improving Teaching and Learning with Gen AI